FireAnt Pay Dispute and
Chargeback Management Solution
Collaborating with Visa-Verifi and MasterCard-Ethoca,
we assist merchants in preventing fraudulent and non-fraudulent disputes, increasing
payment profits, and enhancing customer experience.
International Card Brand
Authorization Tools
FireAnt Pay integrates all
authorization tools from Visa-Verifi and MasterCard-Ethoca, helping merchants mitigate the
impact and losses caused by chargeback disputes and fraud
FireAnt Pay, in collaboration with Verifi, utilizes Verifi's robust chargeback
prevention tools, Rapid Dispute Resolution (RDR), and Cardholder Dispute Resolution
Network (CDRN), to help you identify, prevent, and resolve chargebacks.
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Rapid Dispute Resolution (RDR)
Automatically resolves pre-dispute
cases with participating RDR issuers using a powerful decision engine
customized by the seller for real-time resolution.
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Cardholder Dispute Resolution Network ™ (CDRN®)
Resolves pre-dispute cases indicated
by participating CDRN issuers within 72 hours through seller-initiated
refunds.
Working principle of the
Dispute and Chargeback Integrated Management System
Using FireAnt Pay's robust
decision engine, disputes can be automatically resolved based on custom rules
FireAnt Pay, Making Your
Payments More Secure
Avoid Losses
Prevent disputes and the costly refunds that follow.
Powerful Reporting and Analysis
Robust data analysis and reporting capabilities.
Combat Fraud
Take action to halt fulfillment of fraudulent orders promptly.
Reduce Risk
Resolved pre-dispute cases won't impact the seller's Visa dispute rate*, eliminating
processing risk, enhancing fraud screening to identify future fraudulent activities.
Improve satisfaction
Resolve pre-disputes quickly through credit, eliminating the need for customers to go
through lengthy and frustrating refund processes, enhancing brand loyalty, and exceeding
customer expectations.
Control the Process
Eliminate blind spots and chargebacks in dispute submissions, determine which cases to
resolve before disputes through automation or expedited reviews, and prevent refunds.
Sellers can resolve pre-disputes early in the process and control the post-purchase
experience.
Lower Costs
Reduce operational requirements and costs associated with dispute and chargeback
management, while avoiding restrictions from high-risk monitoring programs.
Global Reach
Thousands of participating issuers worldwide support fast resolution pre-dispute,
preventing refunds in the global market.
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